Zendesk Answer Bot is an AI-powered chatbot integrated into the Zendesk ecosystem, offering 24/7 support automation and leveraging support materials for live chats.
Key Features
- AI-driven support automation
- Intelligent customer query triaging and transfer
- Multi-channel messaging
- Personalized data collection
Ideal For
Businesses using Zendesk products seeking to enhance customer support with AI capabilities.
Pricing
Starts at $1 per chat resolution, aligning costs with usage.
Conclusion
Zendesk Bot is an effective solution for Zendesk users to augment customer support with AI, providing a cost-effective, integrated chatbot experience.
